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Privacy Policy

We welcome you to the www.astenkrone.de website and welcome your interest in data protection. The protection of your data is very important to us. Therefore, we wish to inform you below on which data we use from your visit and for which purposes. If there should be further questions on the handling of your personal data please feel free to contact our data protection officer (see contact details below).

You have the following rights pursuant to the General Data Protection Regulation (GDPR):

Right to Information: You can request confirmation whether data concerning you is being processed. If this is the case, you have the right to access to the information being processed (article 15 GDPR).

Right to Withdraw Consent: In as far as you have consented to your personal data being processed, you have the right to withdraw your consent at any time (article 7 GDPR).

Right to Object: If, to safeguard the legitimate interests of our firm, it is necessary to process your personal data, you have the right to object to processing at any time (article 21 GDPR).

Right to Erasure: If you have withdrawn your consent, objected to the processing of your personal data, and there are no overriding legitimate grounds for the processing, or your data have been unlawfully processed, you have the right to erasure (article 17 GDPR).

Right to Rectification: If your personal data have been processed inaccurately you have the right to rectification without undue delay (article 16 GDPR).

Right to Restriction of Processing: Under the provisions of article 18 GDPR you have the right to request restriction of the processing of your data.

Right to Data Portability: You have the right to receive the personal data you have provided in a structured, commonly used and machine-readable format.

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority (article 13 GDPR).

What are personal data?

The term personal data is defined in the EU GDPR. It applies to details of the personal or material circumstances of an identified or identifiable natural person. This includes for example your name, your address, your telephone number or your date of birth.

Contact

We only save personal data voluntarily provided by you and processed by us, for example within the framework of a general contact request by email or telephone, for as long as necessary for the respective correspondence. You consent to us possibly contacting you to answer your queries via this communication channel. Your data shall only be used for contact purposes.

Direct Bookings on the Hotel Website

The personal data we require when booking a room are only saved for as long as is necessary to execute the contract and for any possible subsequent correspondence relating to the contract, and/or in the case of documents which are required pursuant to commercial and/or tax law and which contain personal data, only for as long as is legally prescribed by the HGB [German Commercial Code] and the tax regulation. Anonymous Data Collection and Processing If not stated otherwise in the following paragraphs, in principle no personal data is collected, processed or used from visitors of our website. The webserver log file was completely deactivated. Google Analytics provides us with specific technical information from the data transmitted by your browser (for example type of browser, version, operating system in use, websites you visited including length of visit, previously visited websites). This information is exclusively used for statistical purposes.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA, "Google"). Use comprises the operating mode “Universal Analytics”. This enables data, sessions, and interactions from across several devices to be linked to a pseudonym user ID in order to analyse the user’s activities across multiple devices.

The Google Analytics service uses "cookies" which are text files saved on your computer enabling an analysis of your use of the website. The information generated by the cookies about your use of this website will generally be transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will first abbreviate your IP address within member states of the European Union or in other member states of the European Economic Area Agreement. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. The IP address transmitted by your browser in connection with Google Analytics will not be associated with any other data held by Google. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website traffic, and to provide other services for the website operator relating to the use of the website and the internet. Our legitimate interest in data processing is based on these purposes. The legal basis for the use of Google Analytics is section 15, para. 3 TMG [German Telemedia Act] and article 6, para. 1,f, GDPR. Sessions and campaigns are closed after a specific time. It is standard for sessions to end after 30 minutes of inactivity and campaigns after six months. The time limit for campaigns is two years at most. More information about the conditions of use and data protection can be found under http://www.google.com/analytics/terms/gb.html and under https://policies.google.com/?hl=en.

You may refuse the storage of cookies by selecting the appropriate settings of your browser. Please note, however, that in this case you may not be able to use the full range of functions on this website. You can also prevent Google's collection and processing of data (including your IP address), generated by the cookie, on your use of this website by downloading and installing the browser plug-in available from the following link Browser-Add-on. Opt-out Cookies prevent your data from being logged during future visits to this website. To prevent your data from being collected by Universal Analytics across multiple devices you must carry out the Opt-out on all systems in use. If you click here, the Opt-out cookie is set: Google Analytics deaktivieren

Cookies

We also use so-called cookies to improve our web offers. Cookies are text information files that your web browser saves on your computer when you open one of our websites. We use this cookie technology to adapt our websites to popular areas of interest. If you wish to prevent the use of cookies you can refuse to accept cookies in your browser. Please read the guide provided by your browser provider to find out how to do that.

Communication matrix

It is possible for you to write comments. To do this we need your name or pseudonym, or optionally you can provide your website. We request this information to encourage greater transparency and more individual communication between authors and commentators. Additionally your IP and email address are collected or retrieved. Saving this information serves to avoid spam. We delete this data once a (month, year etc.) Divulging the data you provide in this way is explicitly on a voluntary basis and with your consent. The personal data submitted is used exclusively for the purpose you provide your data for. You are free to revoke your consent with respect to future activity at any time. To do so, please contact our data protection officer, whose contact details can be found below. Social Bookmarks Our website has integrated so-called social bookmarks (e.g. from Facebook, Twitter and Xing). Social bookmarks are internet bookmarks for users of those services to collect links and news feeds. These are merely embedded in our website with a link to the respective services. After clicking the integrated icon, you will be taken to the provider’s page, which means that your user information will only then be transmitted to the respective provider. Information on how your personal data is used if you visit these websites can be found in the respective provider’s privacy policy. Newsletter If you wish to subscribe to our newsletter you must provide an email address for us to send the newsletter to. In doing so, you consent to us using your email address to send the newsletter to keep you updated on data protection. You are free to cancel your subscription to the newsletter at any time and to withdraw your consent for the future. To do so, click on the button in the newsletter or send a message to Berghotel@Astenkrone.de Safety We have comprehensive technical and organisational protection procedures in place to protect your data from accidental or intentional manipulation, loss, destruction or from access by unauthorised persons. Our safety measures are examined regularly and updated in line with technological advances. No Data Transfer to Third Parties We will not transfer your data to third parties unless we are legally obligated to do so. If external providers do come into contact with your personal data we have legal, technical and organisational procedures in place and regular controls to ensure that they adhere to the provisions of the data protection laws. Data Protection Officer Our data protection officer will be pleased to answer any further questions you may have: Wolfgang Schröder JAB JOSEF ANSTOETZ KG Potsdamer Strasse 160 33719 Bielefeld Phone: +49 521 2093 316 Email: datenschutz@jab.de Links to the websites of other providers Our websites may contain links to websites of other providers which are not covered by the present data protection declaration. If using the internet sites of other providers means that your personal data is collected, processed, or used, please note the data protection information given by the respective provider. Amendments to the Privacy Policy We reserve the right to amend this privacy policy at any time in compliance with current data protection regulations. This version dates from May 2018.